Government of Uttar Pradesh launched Behavioral Training for Health Facility Support Staff to improve patient satisfaction and trust in government health facilities. Designed by NHM, it incorporates adult learning principles, participatory methods, and real-world application. The training focuses on improving staff conduct and fostering respectful interactions, aiming to create a patient-centric environment and better healthcare outcomes.

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Continuous Positive Airway Pressure: Breathing Innovations

To tackle high neonatal mortality rate (NMR) in Uttar Pradesh due to Respiratory Distress Syndrome (RDS) which is also a leading factor, Government of Uttar Pradesh (GoUP) rolled out the implementation of b-CPAP across SNCUs across the state in a phased manner, starting with 32 units, and supported by a detailed action plan and coordination with various stakeholders.

Amendment of Uttar Pradesh Medical and Health Service Rules

In 2020, Government of Uttar Pradesh amended service rules to directly recruit specialist doctors at the L2 level, distinguishing them from MBBS doctors. This ensured targeted recruitment, transparent selection, and merit-based postings. By 2024, specialist numbers increased by 23.89%, improving healthcare access and outcomes. This policy marks a transformative step in strengthening Uttar Pradesh’s public health system.

One Hope, Many Solutions: Data-driven Decision-making for Efficient Health System

Government of Uttar Pradesh launched the Health Online Parameter Evaluation (HOPE) platform in 2023 to improve oversight, data accessibility, and decision-making in Uttar Pradesh’s vast health system. Serving 25 million people across 31,000+ facilities, HOPE centralizes monitoring, optimizes resources, and enhances health outcomes through real-time CCTV surveillance, a 24/7 health helpline, and a data-driven decision-making system.