ID-164130

Knowledge Management Associate

Full Time

New Delhi

Closing Date: 30 April, 2025
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About IHAT:

India Health Action Trust (IHAT) was instituted in 2003 as a Charitable Trust with a vision to meaningfully impact the lives of vulnerable and marginalised people by addressing health and social inequities. IHAT is working towards reducing inequities by developing comprehensive and sustainable programmes to improve population health. Since its inception, IHAT has working closely with the Government of India and state governments, including Karnataka, Uttar Pradesh, Madhya Pradesh, Rajasthan, Delhi and Bihar to achieve public health goals. Our work is focused in the areas of prevention and control of HIV and Tuberculosis, in achieving significant improvements in Reproductive, Maternal, Neonatal and Child Health, improved Nutrition among mothers and children, and strengthening health systems. We use programme science to optimise and scale public health programmes while partnering with the governments and communities.

About Program:
Reporting to:

Consultant, Knowledge Management

Travel Requirements:

50% travel is expected

Job Summary :

The Knowledge Management Associate plays a vital role in enhancing IHAT’s visibility and ensuring effective knowledge sharing. This role is instrumental in shaping and aligning communication materials, curating knowledge resources, and strengthening both internal and external engagement. By developing high-quality content, maintaining consistency in presentations and documents, and supporting dissemination efforts, the Associate contributes to the organization’s mission of improving public health outcomes.

Key Responsibilities:

1.         Content Development & Writing

  • Create high-quality first drafts for communication and dissemination materials such as newsletters, briefs, and knowledge products.
  • Craft engaging, clear, and audience-appropriate content for various platforms (internal and external).
  • Support development of synopses for reports and publications for use on the IHAT website and other knowledge platforms.

2.         Presentation & Visual Communication

  • Align all PowerPoint presentations with IHAT’s standard templates to ensure visual consistency and brand identity.
  • Prepare pitch materials, decks, and pre-reads for external meetings and knowledge-sharing forums.
  • Support teams in formatting documents and visual assets to enhance readability and professional appearance.

3.         Knowledge Management

  • Maintain and regularly update the Knowledge Resources Catalogue to ensure accessibility and relevance.
  • Curate and organize resources (e.g., case studies, reports, learnings) for internal use and external dissemination.
  • Assist in documenting program learnings, success stories, and best practices in collaboration with technical teams.

4.         Internal Communications Support

  • Develop content for HR-related internal communications, such as celebration messages, birthday cards, and staff updates.
  • Assist in crafting content that supports team culture and cross-unit engagement.

5.         Stakeholder Coordination

  • Liaise with internal teams (technical, HR, state teams) to gather inputs and content for KM and communications deliverables.
  • Coordinate with design agencies, consultants, and vendors for content review, formatting, and production needs.

6.         Events Support

  • Assist in developing content and logistical support for knowledge-sharing events, webinars, and thematic observances.
  • Contribute to planning and execution of communication strategies around major program milestones.

7.         Digital Content & Website Support

  • Support website content updates by providing edited text, synopses, or resource summaries.
  • Contribute to maintaining an organized content calendar for web and digital dissemination.
  • Track digital engagement metrics (e.g., downloads, views) and suggest improvements based on data.

8.         Monitoring & Reporting

  • Track usage, reach, and engagement of communications products using available analytics tools.
  • Assist in compiling communication components of donor and partner reports, including proofreading and formatting support.
Work Experience:
  • At least 1-2 years of experience in developing and editing content, creative writing, ability to work on canva or any other design software.
Education:
  • Master’s or Bachelor’s degree in Communications, Journalism, Public Relations, English, Social Sciences, Public Health, or a related field.
Key Competencies:
  • Content Development & Writing – Ability to create, edit, and format high-quality content for diverse audiences.
  • Presentation & Formatting Skills – Proficiency in aligning presentations and documents to standardized templates.
  • Knowledge Management – Capacity to curate, organize, and regularly update internal knowledge resources.
  • Graphic & Visual Communication (Desirable) – Familiarity with basic design tools (e.g., Canva, Adobe Suite) for creating visually engaging content.
  • Digital Communication – Understanding of website content management, basic SEO principles, and online dissemination strategies.
  • Coordination & Collaboration – Ability to effectively work with cross-functional teams and external partners to deliver timely content.
  • Analytical Thinking – Capability to interpret content performance data and apply learnings to enhance communication efforts.
How To Apply :

Interested candidates should visit https://www.ihat.in/vacancies/ page to submit their application. Only a complete application submitted through the online portal before the closing date will be considered.

We will be following a systematic selection process to fill this position based on experience, competency and suitability. Shortlisting for the posts will take place soon after the closing date. Only shortlisted candidates will be invited for an interview. If you have not heard from us within six weeks of the closing date, please assume that the current IHAT positions are unable to accommodate you at the moment. It is also not possible for us to provide you with specific feedback because of the volume of applications we receive.

IHAT does not charge any application, processing, training, interviewing, testing, or other fees in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Advertisement Publish Date:

16 April, 2025

Advertisement End Date:

30 April, 2025

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